Refund & Return Policy

At Chip n Board, we strive to provide genuine, high-quality electronics, microcontrollers, development boards, and STEM products. If you experience any issue with your purchase, we’re here to help.

Please read our policy carefully before requesting a return or refund.

1. Eligibility for Returns

You may request a return if:

  • The product is damaged during shipping
  • You received the wrong product
  • The product is defective upon arrival
  • The product is unused and in its original packaging

To be eligible:

  • The return request must be raised within 7 days of delivery
  • The product must be unused and in its original condition
  • All original packaging, manuals, and accessories must be included
  • Proof of purchase (order ID or invoice) must be provided

2. Non-Returnable Items

Due to the sensitive nature of electronic components, the following items are not eligible for return unless defective:

  • Opened ICs, chips, or semiconductor components
  • Soldered, modified, or physically damaged boards
  • Items damaged due to improper handling or misuse
  • Clearance or final sale items
  • Software or downloadable products

3. Damaged or Defective Products

If you receive a damaged or defective product:

  1. Contact us within 48 hours of delivery
  2. Share clear photos or videos showing the issue
  3. Our team will inspect and verify the claim

If approved, we will offer:

  • Replacement (preferred option), or
  • Refund (if replacement is unavailable)

4. Refund Process

Once your return is received and inspected:

  • You will receive confirmation via email
  • Approved refunds will be processed within 5–7 business days
  • Refunds will be issued to the original payment method

Please note:
Shipping charges are non-refundable unless the error was from our side.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the product was incorrect or defective.
  • We recommend using a trackable shipping method.
  • Chip n Board is not responsible for lost return shipments.

6. Order Cancellation

Orders can be cancelled only if:

  • The order has not yet been shipped
  • Cancellation request is made within 12 hours of placing the order

Once shipped, cancellation is not possible.

7. Warranty (If Applicable)

Some products may include a manufacturer's warranty. Warranty terms vary by product and brand. Please refer to individual product listings for warranty details.

Warranty does not cover:

  • Physical damage
  • Burnt components due to incorrect voltage
  • Water damage
  • Improper wiring

Chip n Board reserves the right to update this Refund Policy at any time without prior notice. Changes will be reflected on this page.