Shipping Policy
At Chip n Board, we are committed to delivering your microcontrollers, development boards, IoT modules, and STEM electronics safely and quickly. Please review our shipping policy below for complete details.
1. Order Processing Time
- Orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During high-demand periods or sales events, processing times may be slightly extended.
Once your order is shipped, you will receive a confirmation email with tracking details.
2. Shipping Methods & Delivery Time
We partner with reliable courier services to ensure safe delivery.
Estimated delivery timelines:
- Metro Cities: 2–4 business days
- Other Locations: 3–7 business days
- Remote Areas: May take additional time depending on courier service availability
Delivery times are estimates and may vary due to logistics delays, weather conditions, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges are calculated at checkout based on order weight and location.
- Free shipping may be available on select products or promotional offers.
- Any applicable taxes or duties will be clearly displayed during checkout.
4. Order Tracking
After shipment, you will receive:
- Tracking number
- Courier partner details
- Estimated delivery date
You can track your order directly using the provided tracking link.
5. Delays in Shipping
While we strive for timely delivery, delays may occur due to:
- Courier operational issues
- Weather conditions
- Public holidays
- Incorrect shipping information was provided by the customer
Chip n Board is not responsible for delays caused by third-party courier services.
6. Incorrect Address
Please ensure your shipping address is accurate.
- We are not responsible for orders shipped to incorrect addresses provided by customers.
- Address changes are not possible once the order has been dispatched.
7. Damaged Packages
If you receive a damaged package:
- Take clear photos immediately.
- Contact us within 48 hours of delivery.
- Share your order ID and supporting images.
We will assist you in resolving the issue as quickly as possible.
8. International Shipping (If Applicable)
For international orders:
- Delivery times vary by destination country.
- Customers are responsible for customs duties, taxes, or import charges (if applicable).
- Customs clearance delays are beyond our control.
At Chip n Board, we understand that your projects depend on timely delivery. We work hard to ensure your electronics components arrive safely and ready to power your next innovation.